The story
I've spent more than 27 years in the car business, and I've done the job from every side of the desk. I sold cars on the floor. I worked the desk as a sales manager, sat in the finance office as an F&I manager, and ran stores as a general manager. I've worked with Toyota, Mazda, Hyundai and BMW buyers, inside two of the largest dealer groups in the country, so I've seen the whole spectrum of buyers and the whole spectrum of deals, from the curb all the way to the P&L.
The line I heard most was “I want a $50,000 car for $500 a month.” The math doesn't bend to a wish, and nobody across the desk is paid to explain it to you.
